The driver and help was very friendly and very professional. They were very careful and made sure I was satisfied. I definitely recommend them to anyone who asks.
They called before showing up and arrived when they said they would. The deliver my item inside my door like the website said. I would use them on any future deliveries to my home.
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Everyone was very capable and professional. We had to make a decision whether to swap five dresser drawers or the complete replacement dresser. Both delivery men were most helpful and accommodating as we examined drawers in new dresser and eventually decided to change out the complete 300# dressers. Could not be more satisfied.
Person who scheduled delivery did not ask if time frame was good for us. And as it turned out we work nights and they could have made delivery time later in day, so we could have completed our sleep time before they showed up. As it turned out the driver was way ahead of schedule and showed up over an hour earlier than we expected and was unable to contact us by phone, so he had to wake me from a sound sleep when he arrived to deliver our mattress. This was not his fault and I do not fault him for that, just wish it had played out differently. Driver was very apologetic, courteous and respectful.
Ronnie and Jason did an awesome job. They delivered a couch that was a very tight fit. Ronnie promised they could figure out a way to make it happen and they did. We were extremely impressed with the can do attitude, the knowledge of how to maneuver a very large piece of furniture through a tight space without damaging anything, and the friendly service they gave us.
I am appreciated at the crews are being super helpful and nice. They care for the items they deliver, handle with gentle and practice good hygiene. The coordinator has called me few days ahead to schedule for the delivery and the crew is very good with sticking with the time frame and show up on time. I am grateful for their service.
The van driver called me 3 times to keep verifying the times, which was GREAT for me and my busy schedule. He was extremely polite and generous with his time. I requested to inspect items upon delivery and the van driver actually helped me cut open box and proceeded to help me inspect it. You don't find this type of sincere service very often, so I was truly grateful!
The truck was a little early for the delivery. They gave us a few minutes to prepare. They were very friendly and efficient. We will keep Brouwer in mind for future needs.
I know loading is a tough job and I couldn't do it. The loaders didn't seem to be in shape to do the work, though, and complained quite a bit. They packed the truck well, though, and none of our stuff looked damaged upon arrival. The unloaders were excellent.
At Brouwer Relocation, we make it easy to get a quote on your next big move! Just fill out the form and you'll be prompted to record a video of the items you want to move — no app necessary, and you won't need to meet with someone in your home.